HELP CENTRE
We’re glad you’re here! Whether you’re a seller looking to grow your business or a buyer searching for great products, we’re committed to making your Listpal.co.ke experience simple, safe, and successful.
Need Assistance?
Our support team is ready to help with account setup, listings, payments, promotions, and marketplace best practices.
Frequently Asked Questions
We’ve compiled answers to the most common questions about buying, selling, account management, payments, promotions, and marketplace policies. Our FAQ section is designed to help you find quick solutions and practical guidance without waiting for support.
- Creating and managing listings
- Seller account verification
- Featured listings and promotions
- Buyer safety tips
- Reporting suspicious activity
- Managing inquiries and orders
- Payment and billing questions
Sitemap
Looking for a specific page?Our sitemap helps you quickly find marketplace resources, seller tools, buyer guides, policies, and support information.
Marketplace Safety Centre
Listpal.co.ke works to create a trusted marketplace where buyers and sellers can connect with confidence. Learn how to:
- Avoid online scams
- Identify suspicious buyers or sellers
- Protect your personal information
- Report fraudulent activity
- Trade safely online and in person
Marketplace Blog
Discover practical tips and insights to help your business succeed online. Our blog covers topics such as:
- How to sell faster online
- Product photography tips
- Digital marketing for SMEs
- Online business growth strategies
- Marketplace trends in Kenya
- Customer service best practices
- E-commerce success stories
Support Hours
Our team is available to assist buyers and sellers throughout the week.
- Monday – Saturday: 8:00 AM – 6:00 PM
- Website: www.listpal.co.ke
- Email: support@Listpal.co.ke
- Phone: +254 110 963 361
- Urgent Calls: 24 Hours Available